Custom AI for Singapore SMEs

We start with your problem, not our solution.

Most businesses don't have an AI problem. They have a slow process, a decision made on instinct, or work that's outgrown the team handling it. We build the right AI for that — and agree the outcomes before we begin.

No tools to buy. 10 questions, 5 minutes, a clear picture of where AI pays off first.
Where the hours go What's possible
Manual reporting~9 hrs / week
0%less time
Inbox & replies~6 hrs / week
0%less time
Data entry & CRM~7 hrs / week
0%less time
≈ 16 hrs / week handed back to your team across these three.

Illustrative — your numbers come from the readiness check.

Our commitment

Three promises we hold ourselves to

01

We define success before we start

Every engagement begins with the outcomes we'll be measured against, agreed in writing:

  • Time saved
  • Errors cut
  • Cost reduced
02

We build it for your team to own

Documentation, training and a full handover come as standard, so what we deliver keeps working for you long after we step back.

And one thing we won't do

We won't sell you hype

We'll never propose what we can't deliver or dress up a tool you don't need. If AI isn't the right answer to your problem, we'll tell you that too.

How we think

Off-the-shelf is someone else's answer to someone else's question.

The advantage AI delivers comes from building something that reflects how your business actually operates — your data, your workflows, your constraints. Here's what that means in practice.

Problem first, always

Before a line of code, we map where time is lost, where errors compound, and where decisions rely on incomplete information. The solution responds to a real, documented problem.

Built to fit, not to compromise

A custom solution isn't a luxury. It's the difference between a tool that fits your business and one that forces your business to bend around it.

Working value, in stages

We deliver functional outputs at defined intervals — not a finished product eighteen months too late. Each stage is testable, refinable and immediately useful.

What we build

Custom AI, mapped to where it pays off

We don't sell a product. We build the specific thing your business needs — then make ourselves progressively less necessary to running it.

01

Workflow & process automation

The repetitive, rules-based work that eats hours — data entry, formatting, record-keeping, reconciliation — handled reliably and consistently.

02

Document & report generation

Summaries, status updates, proposals and client reports produced to a consistent standard in a fraction of the time.

03

Custom AI assistants

Tools trained on your knowledge and your way of working, so common questions and tasks don't keep landing on your team.

04

Decision & data intelligence

Turning the data you already hold into clear, timely signals — so decisions rest on evidence, not instinct.

Solutions in action

Three things we put live early — and the busywork they take off your plate.

Most founders lose hours to the same three places: replies that can't wait, answers buried across the team, and a hundred small things only they seem to track. Here's what we build for each — and the value it's designed to return.

Figures are illustrative of typical targets. Your real numbers are agreed up front when we scope together.

01
Customer response

Never lose a lead to a slow reply.

A WhatsApp agent answers instantly with full context, handles the routine questions on its own, and knows when to bring in the right person — handing them the whole conversation so nothing is repeated.

<30 sec
to first reply, any hour
~80%
of routine queries handled end-to-end
24/7
cover without adding headcount
02
Company knowledge

Stop being the answer to every question.

We turn the know-how scattered across docs, chats and people's heads into one connected knowledge base — the single source of truth your AI agents and your team both draw from, so answers stay consistent and onboarding stops eating your week.

1
source of truth, not ten
Minutes
to find an answer, not hours of asking around
Faster
onboarding for every new hire
03
Founder leverage

A chief of staff that never sleeps.

An agentic system wired across your tools and touchpoints — inbox, calendar, CRM, WhatsApp, finance — quietly watching for what matters. It surfaces what needs you in one daily brief and flags problems while they're still small.

1
daily brief instead of ten open tabs
Early
flags before they become fires
Hours
of context-switching handed back each week
How they fit together

Not three tools. One system.

The knowledge base is the spine. It gives the WhatsApp agent its context and feeds the chief-of-staff agent what to watch for, while your team draws from the same source of truth. Each solution makes the others smarter, which is exactly what off-the-shelf tools can't do.

🛡️
Industry-recognised tools
Built on secure, established platforms, never untested workarounds.
🔑
You own the subscriptions
The accounts are in your name. We stitch them into one system.
🔒
Your data stays yours
On your platforms, never sold or shared.
👤
Human in the loop
The AI escalates; your people decide.
What good looks like

Outcomes we build toward

Every engagement is judged against numbers agreed up front. These placeholders become your real figures once we scope together.

70%+
Time cut on targeted manual tasks
typical target
Weeks
To first working output, not months
staged delivery
50%
Of cost potentially grant-funded
via EDG
100%
Owned and operated by your team
full handover
How it works

A clear path from problem to working solution

Complexity is our responsibility to absorb, not yours to manage. Here's how an engagement runs.

1
Step one · no cost

Readiness check & conversation

You take the 10-question check below. We talk through where the friction really is and whether AI has a genuine role — starting from the problem, not the technology.

2
Discovery

We map the mechanics of your business

We document where time is lost and what a fix is worth, then agree measurable success criteria in plain terms and in writing.

3
Build, in stages

Working outputs at defined intervals

You see functional results early and often. Each stage is testable and refinable, so the solution stays aligned to your business as it evolves.

4
Handover

Your team owns it

Documentation, training and a clean handover. We report against the outcomes we agreed — and design ourselves out of the day-to-day.

Why we exist
"The consultancy that leads with a solution before understanding the problem isn't solving your problem — it's selling you one. I started Tailored Intelligence to do the opposite."
S
Sid · Founder, Tailored IntelligenceCustom AI for Singapore SMEs

What you can expect from working with us

Straight talk — including when AI isn't the right answer.
Outcomes defined before money is spent, and reported against after.
Solutions your team can run without us in the room indefinitely.
Honest guidance on grant funding, with no false promises.
50%up to

Government support exists. We help you use it.

The Enterprise Development Grant (EDG) funds up to 50% of qualifying custom AI project costs for eligible Singapore SMEs. We scope and document projects to meet EnterpriseSG's criteria — with the rigour, measurable outcomes and clear rationale that give a strong application its best foundation. We don't guarantee approval; anyone who does isn't being straight with you.

Ask about funding
Free · 5 minutes

The AI Readiness Check

10 questions. Find out exactly where AI can save your business the most time — before spending a dollar on tools. Rate how much of a problem each statement is for you right now.

0 of 10 answered
1 · No issue 2 · Minor friction 3 · Regular frustration 4 · Major problem
Where your time goes
01
We spend hours each week on the same tasks over and over — data entry, copy-pasting, formatting, updating records.
02
Our team handles work that doesn't need their expertise — things a new hire could do from basic written instructions.
03
There are higher-value activities we should focus on, but routine tasks keep crowding them out.
Communication & admin
04
Responding to common enquiries from clients, leads or internal teams eats up meaningful time each week.
05
Writing emails, proposals, reports or social posts slows us down and takes longer than it should.
06
Producing summaries, status updates or reports for clients or management is time-consuming and largely done by hand.
Systems & consistency
07
Keeping our CRM, database or spreadsheets up to date is a persistent struggle — things slip or get done inconsistently.
08
The quality or format of our work varies by who does it or how much time we have. There's no consistent standard.
09
When someone new takes on a task, it takes too long to get them up to speed — our processes aren't clearly documented.
10
We don't have a clear picture of how much time the team spends on different tasks, so it's hard to know where to improve first.

Almost done. Leave your details and we'll send a personalised breakdown of your results and the top 2–3 areas where AI can make the biggest immediate impact.

Your AI Readiness Score
out of 40

Book a free consultation

Your results are on their way to your inbox — we'll follow up shortly with your full breakdown.

Let's find out, starting from the problem.

If you're wondering whether AI has a genuine role in your business, we'd like to work that out alongside you.